Teoretisk fundament
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De Emotionelle Kundetyper®️ bygger - udover en analyse af +3.000 cases - på et solidt teoretisk fundament.
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Aaker, D. A. (2002). Building Strong Brands. John Wiley & Sons Inc.
Bourdieu, P. (2016). La distinction: Critique sociale du jugement.
Bouwman, H., López–Nicolás, C., Molina–Castillo, F. J., & Hattum, P. V. (2012). Consumer lifestyles: Alternative adoption patterns for advanced mobile services. International Journal of Mobile Communications, 10(2).
Dollerup, S. (2014). Legende butiksuniverser. In Oplevelsesdesign. Systime.
Dollerup, S. (2017). Engaging the Shopping Experience: Experience design as a way to increase customers’ emotional engagement on brick-and-mortarstores (Doctoral dissertation, Aalborg Universitetsforlag).
Eysenck, H. J. & Eysenck, M. W. (1985). Personality and Individual Differences. A Natural Science Approach. New York: Plenum Press.
Frijda, N. H. (1988). The laws of emotion. American psychologist, 43(5), 349.
Giddens, A. (1996). Modernitet og selvidentitet. Selvet og samfundet under senmoderniteten. København: Hans Reitzels Forlag.
Häusel, H. G. (2016). Brain view: warum Kunden kaufen (Vol. 143). Haufe-Lexware.
Häusel, H. G. (2005). Think limbic. München: Haufe.
Higgins, E. T. (1989). Self-discrepancy theory: What patterns of self-beliefs cause people to suffer?. In Advances in experimental social psychology (Vol. 22, pp. 93-136). Academic Press.
Holt, D.B (2004). How Brands Become Icons: The Principles of Cultural Branding. Harvard Business Press.
Jantzen, C., & Vetner, M. (2008). Underholdning, emotioner og identitet. Et mediepsykologisk perspektiv på underholdningspræferencer. MedieKultur: Journal of media and communication research, 24(45), 20.
Kahneman, D. (2011). Thinking, fast and slow. Penguin Books.
Keyes, C. L. (1998). Social Well-Being. Social Psychology Quarterly, Vol. 61.
Kongsholm, L. B. & Frederiksen, C. G. (2015). Trendsociologi v. 2.0 – den ultimative grundbog. Pej gruppens forlag.
Kotler, P. & Keller, K. L. (2007). Building strong brands. I P. Kotler (red.). A framework for marketing management. (3. Udg.). Pearson – Prentice Hall.
Nørretranders, T. (1991). Mærk verden: en beretning om bevidsthed. Gyldendal A/S.
Oatley, K. (2004). Emotions: A brief history. Blackwell Publishing.
Panksepp, J. (1998). Affective Neuroscience. The Foundations of Human and Animal Emotions. Oxford: Oxford University Press.
Ramsøy, T. (2007). Vurdering, reaktion og kontrol: Emotionssystemets funktion. In Følelser og kognition (pp. 53-75).
Rogers, E. M. (2003). Diffusion of Innovations (5. udg.). Free Press.
Rolls, E. (2005). Emotion explained (Series in affective science). Oxford: Oxford University Press.
Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55(1), 68.
Scherer, K. R. (2005). What are emotions? And how can they be measured? Social science information, 44(4), 695-729.
Schwartz, S. H. (2003). A proposal for measuring value orientations across nations. Questionnaire Package of the European Social Survey, 259-290.
Schwartz, S. H. (2012). An Overview of the Schwartz Theory of Basic Values. Online Readings in Psychology and Culture, 2(1), 11-20.
Schwartz, S. H. & Cieciuch, J. (2016). Values. I F. T. L. Leong, D. Bartram, F. Cheung, K. F. Geisinger, D. Iliescu (Red.), The ITC international handbook of testing and Assessment (s. 106-119). Oxford University Press.
Schwartz, S. H., Cieciuch, J., Vecchione, M., Davidov, E., Fischer, R., Beierlein, C., Ramos, A., Verkasalo, M., L.nnqvist, Demirutku, K., Dirilen-Gümüş, . & Konty, M. (2012). Refining the Theory of Basic Individual Values. Journal of Personality and Social Psychology, 103(4), 663-
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Struch, N., Schwartz, S. H., & Van Der Kloot, W. A. (2002). Meanings of basic values for women and men: A cross-cultural analysis. Personalyt and social psycohology bulletin, 28(1), 16-28.
Vejlgaard, H. (2008). På sporet af en trend. Gyldendal.
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